Shipping policy

Shipping Policy

Thank you for shopping with NYC Kids Wear. Most of our products are made to order and fulfilled through our production and shipping partner.

Order Processing

Because our products are made to order, please allow time for your order to be produced before it ships.

Production and fulfillment times may vary depending on the product, order volume, and destination.

Once your order ships, you will receive tracking information when available.

United States Shipping

Shipping rates are calculated and displayed at checkout based on the products in your order and the shipping method selected.

Estimated delivery times shown at checkout begin after your order has been fulfilled and shipped.

International Shipping

NYC Kids Wear ships to many countries and regions worldwide.

International shipping rates and available shipping methods are shown at checkout based on your delivery address.

International delivery times may vary depending on the destination, customs processing, local postal services, and other factors outside of our control.

Customs, Duties & Import Taxes

International customers may be responsible for customs duties, import taxes, VAT, or other fees charged by their country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not included in the product or shipping price.

Tracking

When tracking is available, tracking information will be sent after your order has shipped.

Please allow time for tracking information to update after receiving your shipping confirmation.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address.

NYC Kids Wear is not responsible for delays or delivery problems caused by incorrect or incomplete addresses provided at checkout.

If an order is returned because of an incorrect address, additional shipping charges may be required to resend the order.

Delayed or Lost Packages

Shipping carriers may occasionally experience delays.

If your tracking has not updated for an extended period or you believe your package has been lost in transit, please contact us so we can review the shipment and determine the appropriate next steps.

Multiple Packages

Some orders may arrive in more than one package depending on the products ordered and where they are fulfilled.

If this happens, you may receive separate tracking information for each shipment.

Questions

If you have questions about an order or shipment, please contact NYC Kids Wear through the contact information provided on our website.